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Referrals:

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  • Drivers can refer MOOV to either other drivers or customers

  • MOOV has rewards and bonuses for referring other drivers

  • When you refer a driver, you earn $25 after their registration is approved and completed

  • Refer 10 drivers and earn an additional $100 bonus after all 10 registrations are complete on top of the $25 bonus for each driver that you will already earn

  1. Click on the Driver app menu

  2. Select Refer and Earn

  3. Select Refer To Driver

  4. Use the "Share Via Whatsapp" or "View more sharing options" links to send your referral code to potential drivers

  5. Contact the driver and remind them to use that code during their sign up process

​Driver app menu and Profile Settings

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Driver App Menu and Profile Settings

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To access the driver menu, click on the menu button on the top left

  • Refer and Earn - allows you to share a referral code with other drivers and riders (MOOV often has driver rewards for referrals that complete their registration)

  • Manual Ride - If a customer needs help booking a ride, you can manually book one for them - note, City and Airport policy prohibit drivers from soliciting potential customers for rides

  • Earnings allows you to see weekly earnings and full ride history

  • Schedule Ride - see all open requests for a scheduled ride as well was your own accepted scheduled rides

  • Live Requests - See open requests that are active currently

  • Support - Contact MOOV for questions and emergencies

  • Rate Card - find mile and minute rates for each ride type

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To go to Driver Settings and Profile, click on your profile picture or the arrow at the top right

  • QR Code at the top allows riders to scan and request rides from you directly

  • IMPORTANT - The pencil icon on the top right allows you to set up Stripe; You MUST have stripe enabled before accepting rides to get paid automatically - failure to do this can delay access to your earnings as it requires manual support

  • Documents allows you to update your profile picture or upload new documents as your old ones become expired - the required document will automatically appear as a submission option when it's expired

  • Add Emergency Contacts allows you to inform friends and family when you take MOOV rides

  • Service Type - this allows you to select which types of rides you want to be booked for, MOOV recommends selecting all available ride types to increase your chances of earnings

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Setting up Stripe to get paid for rides:

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  1. As described above, open the driver menu

  2. Click on your picture to access the driver profile

  3. Click the small pencil / edit icon on the top right

  4. Once in the driver profile, scroll down to Account Details and select "Connect with Stripe"

  5. Follow the instructions on Stripe, our third party global payment provider.  If you already use Stripe for another rideshare, you can use the same email / login to speed up the process

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Selecting Service Type:

  • All drivers are enabled for Standard as a default

    • If you have a vehicle that seats 6+ people, we will enable you for MOOV XL

    • If you have a luxury vehicle, we will enable you for Executive and Executive XL depending on seat limit

  1. Go to the driver app menu

  2. Select your profile picture to open up settings

  3. Scroll down to service type

  4. In the Service Type menu, you can select which vehicle class you want to be requested for - MOOV recommends selecting all available to maximize your earnings

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If you have any questions, contact us at info@themoovapp.com

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